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Design is how it works: David Mulholland

As a UX strategist with a tech background, I have learnt over the years that effective communication and collaboration between UX / product design teams, developers and architects is crucial for delivering successful products.



One key insight is to understand the different types of feedback that may be provided by the development team.

Firstly, there may be technical constraints in the design that can’t be easily addressed within the scope of the initiative. In these cases, it is important to ask if the design needs to be updated or if there are other feasible technical options.

Secondly, there may be instances where a new tech solution is required to enable the product design. This may involve new APIs, databases, or enhancements to existing systems. It is important to explore different technical options to see what is feasible and what will work best for the product.

Finally, there may be instances where the effort required to implement a feature outweighs the value it provides to the customer. In these cases, it is important to reassess the effort vs value of the feature and make an informed decision on whether to proceed with its implementation, or redesign it to match effort with it’s customer value.

Overall, effective communication and collaboration between UX teams, developers and architects is crucial for delivering successful products. By understanding the different types of feedback that may be provided and asking the right questions, we can ensure that the product design is technically feasible, usable, and provides value to the customer.