As AI continues to advance, it’s natural to wonder what jobs will be left for humans in the future. However, there are certain design jobs that AI won’t be able to do for a while. These jobs require a level of empathy and human understanding that machines simply can’t replicate.
For example, AI won’t be able to reframe problems in a way that allows for different ways of thinking or create insights about user behaviour that can only be gained through human observation. AI won’t be able to empathise with users to truly understand their motivations and frustrations or make informed aesthetic choices based on taste and elegance.
AI won’t be able to manage other designers and stakeholders or evangelise design solutions within an organisation. It won’t be able to design conceptual models based on research findings or understand user journeys in a way that takes into account the nuances of human behaviour.
In short, there are certain design jobs that require a level of human understanding and empathy that machines simply can’t replicate. As designers, it’s important to understand the unique value we bring to the table and continue to hone our skills in these areas. AI may be able to assist us in some ways, but it won’t be able to replace us entirely.